1. {{ __('Help') }}
  2. {{ __('Ask for Help') }} {{-- --}}

Open Help Tickets

@if($tickets == "")
Zendesk Not Configured
@else @php $ticketcount = 0; @endphp @foreach($tickets->results as $ticket) @php $subdomain = env('ZENDESKAPISUBDOMAIN'); $username = env('ZENDESKAPIUSERNAME'); $token = env('ZENDESKAPITOKEN'); $client = new \Zendesk\API\HttpClient($subdomain); $client->setAuth('basic', ['username' => $username, 'token' => $token]); $ticket1 = $client->tickets()->sideload(['users'])->find($ticket->id); @endphp
{{date('d M h:i A', strtotime($ticket->created_at))}} {{$ticket->subject}} ({{$ticket->status}})
@php $ticketcount++; @endphp @endforeach @if($ticketcount == 0)
No Open Tickets
@endif @endif
{{--
--}}

Ask for Help

Got a question about an order, event, or did you find a bug on our website? Please let us know! Just fill in a Subject and Message below. A support agent will get back to you as quickly as possible. Responses will appear at the top of this page. Please be as specific as possible.

{!! Form::open(['url' => '/help/create-ticket']) !!} {{ Form::hidden('form_id', 1)}} @if(isset(Auth::user()->id)) {{ Form::hidden('user_id', Auth::user()->id)}} @else {{ Form::hidden('user_id', 0)}} @endif {{ Form::hidden('application_id', env('APPLICATION_ID'))}}
{{ Form::label('email', '*Your Email:', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::email('email', Auth::user()->email, ['class' => 'form-control border-none dark:bg-slate-800 dark:text-slate-300', 'readonly' => true])}}
@php if(isset($_GET['order_id'])) { $subject = "Question about order #".$_GET['order_id']; } elseif(isset($_GET['my_trip_no']) && isset($_GET['my_trip_name'])) { $subject = "Question about my trip #".$_GET['my_trip_no'].' - '.html_entity_decode($_GET['my_trip_name']); } elseif(isset($_GET['checklist_trip_no']) && isset($_GET['checklist_trip_name'])) { $subject = "Question about bird checklist for trip #".$_GET['checklist_trip_no'].' - '.html_entity_decode($_GET['checklist_trip_name']); } else { $subject = old('subject'); } @endphp
{{ Form::label('subject', '*Subject: ', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::text('subject', $subject, ['required', 'class' => 'form-control border-none dark:bg-slate-800 dark:text-slate-300']) }}
{{--
{{ Form::label('subject', '*Subject: ', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::text('subject', old('subject'), ['required', 'class' => 'form-control border-none dark:bg-slate-800 dark:text-slate-300']) }}
--}}
{{ Form::label('body', '*Message: ', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::textarea('body', old('body'), ['required', 'class' => 'form-control border-none dark:bg-slate-800 dark:text-slate-300', 'rows'=>5]) }}
{!! Form::close() !!}
@livewire('footer-links')