• {{ __('Admin') }}
  • {{ __('Westlinks Support') }}
  • Open Tickets

    @if($tickets == "")
    Zendesk Not Configured
    @else @foreach($tickets->results as $ticket) @php $subdomain = env('WL_ZENDESKAPISUBDOMAIN'); $username = env('WL_ZENDESKAPIUSERNAME'); $token = env('WL_ZENDESKAPITOKEN'); $client = new \Zendesk\API\HttpClient($subdomain); $client->setAuth('basic', ['username' => $username, 'token' => $token]); $ticket1 = $client->tickets()->sideload(['users'])->find($ticket->id); @endphp
    {{date('d M h:i A', strtotime($ticket->created_at))}} {{$ticket->subject}} ({{$ticket->status}})
    @endforeach @endif

    Ask for Help

    Got a question about an order, event, or did you find a bug? A support agent will get back to you as quickly as possible. Responses will appear at the top of this page. Please be as specific as possible.

    {!! Form::open(['url' => '/help/create-ticket']) !!} {{ Form::hidden('form_id', 1)}} @if(isset(Auth::user()->id)) {{ Form::hidden('user_id', Auth::user()->id)}} @else {{ Form::hidden('user_id', 0)}} @endif {{ Form::hidden('application_id', env('APPLICATION_ID'))}}
    {{ Form::label('email', '*Your Email:', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::email('email', Auth::user()->email, ['class' => 'form-control dark:bg-slate-800 dark:text-slate-300', 'readonly' => true])}}
    @php if(isset($_GET['transaction_id']))) { $subject = "Edit request for #".$_GET['transaction_id']; } elseif(isset($_GET['my_trip_no']) && isset($_GET['my_trip_name'])) { $subject = "Question about my trip #".$_GET['my_trip_no'].' - '.html_entity_decode($_GET['my_trip_name']); } elseif(isset($_GET['checklist_trip_no']) && isset($_GET['checklist_trip_name'])) { $subject = "Question about bird checklist for trip #".$_GET['checklist_trip_no'].' - '.html_entity_decode($_GET['checklist_trip_name']); } else { $subject = old('subject'); } @endphp
    {{ Form::label('subject', '*Subjectxxx: ')}} {{ Form::text('subject', $subject, ['required', 'class' => 'form-control text-xl dark:bg-slate-700 dark:text-slate-300 dark:border-slate-900']) }}
    {{--
    {{ Form::label('subject', '*Subject: ', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::text('subject', old('subject'), ['required', 'class' => 'form-control dark:bg-slate-800 dark:text-slate-300']) }}
    --}}
    {{ Form::label('body', '*Message: ', ['class'=>'control-label dark:bg-slate-800 dark:text-slate-300'])}} {{ Form::textarea('body', old('body'), ['required', 'class' => 'form-control dark:bg-slate-800 dark:text-slate-300', 'rows'=>5]) }}
    {!! Form::close() !!}