\chapter{Point of Sale Operations}

This procedure describes the roles and functions for volunteers who process on-site registrations and merchandise sales during the festival. There are two tables set up. 

\begin{outline}[enumerate]
    \1 Registrations 
    \1 Merchandise 
\end{outline}

Each table will have an iPad and Stripe card reader to process credit card transactions. 

% Stripe card readers are used to facilitate in-person sales. Authorized staff should be on-duty to process the transactions. 

\section{Required Hardware}
Stripe has several card readers available. 

\begin{outline}
    \1 Stripe Reader M2
        \2 Requires a mobile device to process transactions such as a mobile phone or pad
    \1 BBPOS WisePOS E 
    \1 Stripe Reader s700
\end{outline}

Westlinks Online will assist in configuring the readers and iPads upon request. The devices will be set up and provided via FedEx prior to the convention. 

\section{Future Development}
As of this writing, we use a third party application by "Collect for Stripe" to manage transactions. In time, Westlinks will write custom code to allow better functionality including access to the convention database. 

\section{Point of Sale Transactions}
Using Stripe Readers

\subsection{Get the "Collect" App and Sign In}

\begin{outline}[enumerate]
    \1 Install Collect app on your iPhone or Android smartphone.
        \2 Go here: https://collectforstripe.com/
    \1 Launch the app
    \1 Sign in using the Collect Account Sign-In (not Connect with Stripe)
    \1 You are now ready to process purchases
\end{outline}

\subsection{Processing sales}

For sales of items with pre-set prices

\begin{outline}[enumerate]
    \1 On the main screen make sure to start with \$0.00
        \2 If you need to clear, tap on Number Pad and then tap Clear until all \$0.00's appear
    \1 Tap on Inventory Mode
    \1 For each item being sold, select the quantity being sold from item in the Inventory list
    \1 Verify that the sale amount is incrementing correctly
    \1 Tap Continue
    \1 When prompted, ask the attendee to either tap or insert their card
\end{outline}


\subsubsection{For sales of items without pre-set prices}

This is very similar to the above items. The main difference is you will be entering the sale price
manually along with a description.

\begin{outline}[enumerate]
    \1 On the main screen make sure to start with \$0.00
    \2  If you need to clear, tap on Number Pad and then tap Clear until all \$0.00's appear
    \1  Tap on Number Pad
    \1  Enter the amount of the sale    
    \1  Type in a description
    \1  Tap Continue
    \1  When prompted, ask the attendee to either tap or insert their card
\end{outline}

\section{Connecting to a Reader}

\begin{outline}[enumerate]
    
    \1 The first time you use the app you will see a prompt: “Connect Reader”. The next sequence of steps will be similar but not exactly to to this:
    \2 Which type of reader?
    \3 Bluetooth (this is the small white reader located at commemoratives)
    \3 Internet (this is the larger black reader located at the Registration desk)
    \2 Tap on the appropriate reader
    \2 Discovering
    \2 System automatically selects the reader you chose
    \2 Tap Continue
    \2 Connecting
    \2 You may see some details about the reader
    \2 Tap through until you get to main screen again
\end{outline}

\section{To change readers}

\begin{outline}[enumerate]
    \1 Tap on currently connected reader
    \1 Disconnect
    \1 Repeat the above steps
\end{outline}